A Moment to Reflect: Public Safety & System Capacity in Calgary’s Downtown

Recent reports show that in downtown Calgary, a focused exercise by the Calgary Police Service (CPS) resulted in 25 arrests and 115 referrals to social agencies. On its face, such numbers may feel like progress, but they also point to a deeper truth: safety isn’t simply about policing.

The limits of enforcement

In the operation, individuals charged numbered 25; 40 charges were laid.
At the same time, referrals to social agencies numbered 115. These data suggest that law enforcement and social supports were working side by side. But we must ask: what happens after the referral?

Downtown safety isn’t really a policing problem, it’s a system capacity problem.
You can’t ticket your way out of a housing, addiction, and mental health crisis. For years, we’ve seen the warning signs: rising overdoses, stretched services, and widening inequality. The system simply hasn’t been able to keep pace.

Enforcement can’t fix what underfunding and fragmentation have created. Real safety comes from readiness, coordination, and prevention, not reaction.
If Calgary wants lasting change, we need stronger connections between agencies, better communication, and a shared commitment to act before crisis hits.

Because safety doesn’t come from punishment, it comes from preparation, capacity, and community.

Why this matters to Accessible Housing

Our mission is to ensure that people have homes that are both affordable and accessible. One of the core building blocks of community stability is safe, welcoming housing, for people with disabilities, for people with mental-health and addiction vulnerability, and for the broader population.
When downtown public spaces become fraught with disorder, drug use, encampments or other visible signs of crisis, it signals a breakdown in the upstream supports that should be tied to housing, health care, addiction services, and outreach.

What an integrated approach looks like

The Safer Calgary initiative led by Calgary’s City and CPS outlines an integrated model: enforcement and social outreach, service referral hubs, coordinated patrols, and shared data across agencies. But on the housing side, we believe further steps are essential:

  • 24/7 wraparound support aligned with housing, not just short-term encampment cleanups.
  • Data-sharing and early-warning so when public-space crisis begins to rise, the housing and health sectors activate before visible disorder mounts.
  • Stable funding and capacity building for the social supports that follow referrals — too often someone is identified and referred, but the service queue is long or the housing isn’t ready.
  • Inclusive design and access—accessible homes mean fewer people become homeless because of mobility or accessibility barriers, which then reduces the load on emergency and outreach systems.

The path ahead

The downtown operation signals intent. But intention must become infrastructure. For Calgary’s downtown to be genuinely safe and inclusive, we must treat housing and accessibility as core safety infrastructure, not as an afterthought to policing.
Public-space safety is about dignity, connection, and the right to a place to live. Housing is the foundation. When the system is ready, when coordination is seamless and capacity is built in, then enforcement becomes one part of a broader ecosystem, and not the whole story.
Let’s work toward a Calgary where everyone is seen, everyone has a home, and everyone can move through our city feeling safe, valued, and supported.

Sources:
Global News+2newsroom.calgary.ca+2

newsroom.calgary.ca+1

https://www.calgary.ca+2newsroom.calgary.ca+2