Frequently Asked Questions

Who is Accessible Housing?

 Accessible Housing is a non-profit organization and registered charity with a mandate to open doors to homes that are accessible and affordable for people with limited mobility. Through our outreach and residential programs, we provide housing and personal support so that everyone can have a home, belong and participate in our community. Learn more at

What is Inclusio?

Inclusio is a fully accessible, supportive living home for adults with limited mobility who require some assistance with activities of daily living, value autonomy and independence, and are motivated to participate in shared community activities.

Located in the community of Capitol Hill in Calgary, Alberta, Inclusio features 45 studio suites, shared common spaces on each floor, a dining hall as well as patios boasting beautiful views of Confederation Park. The building is safe and modern, featuring concrete construction, whole-building Wi-Fi, cable TV, smart technology for building access and suite functions, as well as emergency alert systems.

What supports are provided at Inclusio?

Residents at Inclusio have access to a variety of supports for activities of daily living, such as health care aides and case management services. Inclusio is a supportive living facility where you can get the help you need and the support to be as independent as you are able to.

For some residents, this means they only occasionally need assistance with activities of daily life when they are having a bad day in terms of their health condition; for other residents, it means regular assistance to get ready for the day after which they are independent and active until the evening.

At Inclusio residents access a wide range of support that is flexible, client-centered, and client-directed. Care services are provided through a blend of Alberta Health Services Home Care, and Accessible Housing’s Resident Support staff. Home Care provides routine, scheduled care, such as morning and evening routines (bathing, dressing, grooming, etc.) while Accessible Housing staff are available for unscheduled care needs arising from unplanned outings, late returns, accidents, overnight care and emergency calls.

Other available supports at Inclusio include:

Case management supports, for which resident participation and individualized service plans will be required.

Recreational Activities supports, in which residents will be involved with planning and coordinating.

How much does it cost to live at Inclusio?

The accommodation charge structure at Inclusio is comprised of a rent-geared to income (RGI) component calculated at 30% of total individual income + Service Fees, subject to a minimum total monthly accommodation charge of $1,245.42 for 2023.

Total individual income is defined as current, regular income earned from a variety of sources including employment, social assistance, monthly insurance payments, Canada pension plan, AISH, old age benefits, income security benefits, investment income, etc.

All residents at Inclusio have their income assessed, and will pay the corresponding rent component as per their RGI calculation.  Service fees are the same for all residents. The total accommodation charge is subject to a monthly minimum of $1,245.42 for 2023.

The accommodation charge covers:

  1. The rental of an unfurnished suite with a private washroom and kitchenette
  2. Access to the variety of services and supports provided at Inclusio, which include:
  • Dining services – breakfast, lunch, dinner and snacks
  • Basic utilities (water, electricity and gas.)
  • Basic cable TV and Wi-Fi
  • Basic household supplies including hand soap, dish detergent, toilet paper, paper towel, laundry detergent, and vinyl gloves for care
  • 24/7 unscheduled care delivered by Accessible Housing staff
  • Case management supports

The accommodation charge does not cover the cost of Parkade Parking

How do I qualify to live at Inclusio? What are the eligibility criteria to live at Inclusio?

The following are the eligibility criteria for living at Inclusio.

Residents at Inclusio:

Age: Are over the age of 18

Living in Community:

Are interested in living in a congregate living environment.

Are respectful in their interaction with other residents and staff

Participate in regularly reviews of service plans, assessments and care plans


  • Have limited mobility due to a permanent, congenital or acquired physical disability.
  • Regularly and independently use a mobility aid prescribed by a healthcare practitioner
  • Do not have a history of falls leading to significant injuries, that cannot be managed on an ongoing basis


  • Are medically stable, meaning that any medical interventions can be managed with daytime visits, regular appointments or scheduled hospital visits
  • Have no significant memory / cognitive impairment (Dementia, Alzheimer’s)
  • Do not require regular nursing interventions (i.e. PICC lines, IVs, complex wound care).
  • Do not experience seizures
  • Do not have significant swallowing problems which would pose a choking risk or require a modified diet (i.e. thickened fluids or puree)
  • Have a physician or nurse practitioner


  • Require some degree of support around activities of daily living (bathing, toileting, clothing, grooming, meal assistance) and personal care assistance
  • Are willing and able to direct their own support services including giving directions to care staff
  • Can manage their own medication with or without functional assistance
  • Take responsibility to ensure they receive proper medical care as required and all medical recommendations are followed

Can I live with my family, spouse, partner or pet at Inclusio?

Unfortunately, no. Inclusio is designed to serve single adults, and is not suitable for couples or families with children.  Duly qualified and licensed service dogs can live at Inclusio, however pets are not allowed to live at Inclusio; exceptions may be made for visiting pets.

Is there parking at Inclusio?

There are six accessible parking stalls in the Inclusio parkade. These stalls are available to residents for a fee and after a qualification process. Residents who wish to rent a parking stall must own their vehicles and use them on a regular basis. Priority may be given to residents who use their vehicles for the purpose of employment, volunteering or school.

Is Inclusio operated by Alberta Health Services?

Inclusio is owned and operated by Accessible Housing, a  non-profit organization. It is not part of Alberta Health Services, it is not designated supportive living or long-term care, and it is neither run nor funded by AHS. Scheduled care supports at Inclusio are provided by Home Care, which is a service for Albertans funded by AHS.

Is there a waiting list for Inclusio?

Yes, Inclusio utilizes a waitlist system. The Inclusio waitlist consists of applicants who have successfully completed the entire application process and are waiting for an offer of residency pending suite availability in the building. If a period of 12 months has passed since being on the waitlist, we will request a recent CRA and Medical report prior to an offer of residency.

What if I don’t qualify to live at Inclusio?

For individuals who are not able to live at Inclusio, but may benefit from similar housing and supports, the following resources may be helpful:

  • Accessing Alberta Health Services’ continuing care system may also be of service, as they place residents in other supportive living facilities
  • Accessible Housing’s Housing Registry, which lists various homes for rent and for purchase that feature accessible layouts or features


Get More Information

Eligibility Criteria

Accommodation Charge

Inclusio Application

Inclusio Virtual Tour

In 2021 Rick Hansen Foundation assessed Inclusio and was rated 88% – making it the first and only multi-unit residential building in Canada to receive RHF Gold Certification level for high standards of accessibility.

Latest News & Upcoming Events

Calgary Marathon

May 26 – June 23 Walk, Run or Wheel! Sign up for this year’s Calgary Marathon to support Accessible Housing! Join Team Accessible Housing in-person

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Tour of Inclusio

Multiple dates – see link for more dates Location: Inclusio 1129 23 Ave NW Calgary, AB T2M 4P5 Join us for a tour of Inclusio!

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